The staff technology (IT Tech) support technician is Marshall Motley, extension 2232. He has been doing tech support and related IT jobs since 1994. He holds a Masters degree in Library Science and a Bachelors of Science degree in Geology. Due to the Coronavirus quarantine he is rarely in his office so instead of a phone call, please contact him by email
for assistance. Include your name, student name, the issue you are experiencing, and equipment if relevant. Office Hours: online via email 7:30 AM - 4:00 PM M-F (closed during weekends and spring break). He supports teachers staff and student tech support requests for Ready Springs, Hilltop Academy, Vantage Point Charter school, and Williams Ranch Elementary Schools (the whole Penn Valley Union School District).
Please try the basic tech support checklist first. Even though it sounds like a comedy cliche, restarting the computer
or refreshing the screen (F5 on a PC or circle-arrow above #4 on a Chromebook) often fixes the problem. Troubleshooting IT Help List
The school websites are also managed here for Ready Springs, Vantage Point, and Williams Ranch schools. Announcement requests must be approved by the relevant school principal. Please bring or email (as a .PDF) such materials to the secretary.